Returns & Exchanges
We want you to be fully satisfied with your grooming experience, which is why we offer a 30-day return window for products in new or gently used condition. If a product doesn't meet your expectations, our team is here to help you find the right solution for your hair type.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to begin the process.
Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely package your items.
Ship It Back
Drop off your package at any authorized carrier location; please ensure the items are packed to prevent damage during transit.
Receive Your Refund
After our warehouse inspects the returned items, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing